User-centered design (UCD) is a foundational approach in web development that prioritizes the needs and preferences of end users. By focusing on user expectations, businesses can improve engagement, satisfaction, and accessibility, making their websites more effective and user-friendly.

For insights on user-centered design principles, Nielsen Norman Group provides a wealth of resources. Additionally, Usability.gov offers a comprehensive guide to UCD, covering best practices for creating an intuitive user experience.

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